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23.03.20 News Working Advice

How to Protect Yours and Others Wellbeing in Self-Isolation

During this testing time, it’s more important than ever to follow government advice regarding self-isolation and social distancing. Social distancing is what you should adhere to if you or someone you live with have not…

18.03.20 Working Advice

COVID-19: How To Maintain Relationships With Recruiters And Keep Talent Engaged

COVID-19 is having a drastic impact on the UK, especially within the business sector.  The Prime Minister, Boris Johnson, has announced unprecedented peacetime measures, asking people to avoid social contact and work from home where…

17.03.20 News Working Advice

Coronavirus: How To Be Productive If You’re Working from Home

In the face of the COVID-19 outbreak, there will be more and more of us being asked to work from home. If this something new to you, it can be challenging to stay away from…

17.03.20 News Working Advice

Coronavirus: How To Advise Your Employees To Work From Home

  In the face of COVID-19, advice has been given for people to work from home where possible and to limit unnecessary travel.  We’ve put together some advice for businesses owners looking to implement working…

17.03.20 Working Advice

How To Encourage Honest Conversations In The Workplace

Encouraging honest conversations in the workplace not only improves mental wellbeing and happiness, but it also creates positive communication between employees. Most workers in the UK work for around 40 hours, which can equate to…

16.03.20 Working Advice

How To Create An Accessible Workplace

Do you know if your workplace is accessible for those with disabilities? As an employer, it is your responsibility to ensure that your business meets the needs of those with sight loss, hearing loss, dyslexia,…

12.03.20 CV Writing

How to Spring Clean Your CV

When looking for a new job, it’s important to ‘spring clean’ your CV and make sure it is up to date. Perfecting your CV is one of the most important parts of the job hunt,…

09.03.20 Working Advice

Why Quitting Smoking Can Benefit Your Career Success

Quitting smoking can have many benefits to your life, including in your career! We have all heard the dangers of smoking and what affect it can have on your health, but research has also shown…

06.03.20 News

#EachForEqual: International Women’s Day 2020

Happy International Women’s Day! At Cordant People, we believe that an equal world is an enabled world. That’s why today we’re choosing to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements…

05.03.20 News Working Advice

Coronavirus | COVID 19: Advice For Employers And Employees

Information about the virus At the time of publication, there were 40 confirmed cases of coronavirus in the UK. The government provides the updated numbers here  The current risk level has been raised from low…

02.03.20 Working Advice

How To Cope With Going Back To Work After Maternity Leave

Going back to work after a long period of maternity leave can be a daunting prospect for any new mother.  It can be a mixed bag of emotions – for some it’s exciting, for others…

18.02.20 Job Hunting Working Advice

How To Make Your Workplace More LGBTQ Friendly

Most companies across all sectors have made huge strides in supporting Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) employees in the workplace, especially over the past decade. Stonewall recently released their annual list of the…

11.02.20 Job Hunting Working Advice

4 Reasons Why You Should LOVE Your Job

Finding a job you love can be a tricky process. There will be aspects of every role, in every industry, at every company, that has something we find stressful and frustrating. But that doesn’t mean…

03.02.20 News Working Advice

Calling In Sick: The Worst Excuses

Most working professionals will have had to call in sick at some point in their career. Today is the first Monday in February, which is also known as ‘National Sickie Day.’ This is when most…

28.01.20 Job Hunting Working Advice

Why Is Client Feedback Important During The Recruitment Process?

Feedback is essential during the recruitment process, so why does it often get neglected? Recruitment can be a complicated job for any business, but that is why recruiters, like Cordant People, are there to make…

27.01.20 Contact Centre Working Advice

What Impact Can AI-Technology Have In Contact Centres?

With the start of a new decade, it’s looking more likely that more businesses will begin to implement AI-Technology in their contact centres.  As we have previously mentioned, the start of a new year can…

24.01.20 Contact Centre Working Advice

How To Solve 4 Common Contact Centre Challenges

Contact centres can be a hard environment to work in, and it often comes with its challenges for both agents and their managers. Especially if your contact centre is just starting up in business! From…

20.01.20 Working Advice

4 Tips on How to Stick to Your New Year’s Career Resolutions

2020 is well underway, and with the start of a new year, many of us may be struggling to stick to our new year’s resolutions. While many people have resolutions that focus on improving their…

16.01.20 Working Advice

What Job Would You Have Had in the 1920s?

A new year, a new decade and 2020 looks set to be the best year yet for everyone here at Cordant People! The new ‘roaring twenties’ has begun, and it got us wondering what jobs…

09.01.20 Contact Centre News

New Research Shows Many Customer Service Employees Are Unhappy In Their Job

With the start of a new year, it looks like many customer service employees are looking for a new job in January.  Research has predicted that nearly 40% of workers in the industry are less…

08.01.20 Contact Centre News

National Living Wage Set To Rise in April

The government have recently announced that the National Living Wage is set to rise in April. This will mean a salary rise for those on the lowest wage, but what exactly are the benefits of…

06.01.20 Working Advice

Why Should Companies Offer Flexible Working?

Flexible working is becoming increasingly popular in companies across the UK, and it’s also changing the way businesses operate. From increasing employee productivity to having an edge over rival competitors when it comes to recruitment,…

19.12.19 News

#CordantLovesChristmas Winners Revealed!

Christmas is the season of giving. Not only giving presents but also giving back to the community. That’s why this Christmas, Cordant People wanted to do something special. We invited clients, candidates and members of…

witness the christmas playlist 17.12.19 Working Advice

Witness The Christmas Playlist!

We’ve compiled the ultimate Christmas playlist of our team’s favourite tracks to get you ready for the festive season! Whether you’re driving home for Christmas or getting ready for your office party, give this playlist…

10.12.19 Contact Centre Working Advice

5 Tips on what NOT to do at your Office Christmas Party

‘Tis the season to be jolly – whether you’re a fresh recruit or a long-serving member of your company, it’s likely that you’re preparing yourself for the annual office Christmas party! This is usually a…

04.12.19 Contact Centre CV Writing Job Hunting Working Advice

Are Creative CVs A Good Idea?

In today’s competitive job market, having a creative CV might seem like a great way to stand out from the crowd.  The CV is your chance to give a good first impression to the employer,…

26.11.19 Working Advice

4 Traits Of Toxic Leadership To Avoid

Toxic leadership in the workplace can have devastating effects on an employee’s wellbeing and mental health. This can result in high absences, low productivity and even employees quitting.  According to a recent study from The…

22.11.19 News

Cordant People Are Proud To Support Centrepoint’s Apprenticeship House

Since January 2019, Cordant People have been proud to support the UK’s leading youth homelessness charity, Centrepoint.  Our aim has been to not only fundraise for this incredibly important cause but also to use our…

18.11.19 Job Hunting News Working Advice

Why Are Companies Asking New Employees To Start Before Christmas?

Christmas is nearly here, which means the season of mince pies and office parties is about to start.  In the past, the festive period often meant that employers asked newly hired staff not to start…

12.11.19 News Working Advice

4 Reasons Businesses Should Offer A Real Living Wage

Employees of businesses who are a part of the ‘real living wage’ scheme will be happy to know that they will have pre-Christmas pay bump!  For them, the UK hourly rate will increase to £9.30…

11.11.19 Contact Centre Working Advice

How To Improve Employee Wellbeing In Your Contact Centre

Employee wellbeing should be at the forefront of any modern business. A contact centre is an environment in which agents are often dealing with stressful customer queries and complaints. Contact centre managers should be ensuring…

06.11.19 Contact Centre

Why Emotional Intelligence Is Important For Your Contact Centre

In a report by McKinsey, it was revealed that ‘70% of customers reduce their commitment to a sale following a negative customer service experience.’ Companies and businesses that invest in customer experience have a clear…

05.11.19 Contact Centre CV Writing Working Advice

How To Make Your CV Sparkle!

The CV is one of the most important parts of the job hunt. It’s your chance to give a good first impression to the employer, and it will often dictate your chances of making it…

04.11.19 Contact Centre Working Advice

Coping On Your First Day In A New Job

First day in a new job? It can be a scary ordeal, no matter where you are in your career.  You applied for the role, passed the interview and landed the job…but what next? Starting…

29.10.19 Contact Centre Working Advice

5 Things Employees Value More Than Salary

It might surprise you to know that a good salary is no longer the number one factor that employees value in the workplace.  For decades, some businesses have believed that heavy workloads and long hours…

Myth Busting Recruitment 23.09.19 Contact Centre CV Writing Interview Job Hunting

Myth Busting Recruitment; What You Need to Know

Mythbusting time. So many people believe that to register with a recruitment agency for their next dream job actually incurs a cost to them; it doesn’t Recruitment agencies get their income from organisations and businesses…

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