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10.12.19 Contact Centre Working Advice

5 Tips on what NOT to do at your Office Christmas Party

‘Tis the season to be jolly – whether you’re a fresh recruit or a long-serving member of your company, it’s likely that you’re preparing yourself for the annual office Christmas party! This is usually a…

04.12.19 Contact Centre CV Writing Job Hunting Working Advice

Are Creative CVs A Good Idea?

In today’s competitive job market, having a creative CV might seem like a great way to stand out from the crowd.  The CV is your chance to give a good first impression to the employer,…

26.11.19 Working Advice

4 Traits Of Toxic Leadership To Avoid

Toxic leadership in the workplace can have devastating effects on an employee’s wellbeing and mental health. This can result in high absences, low productivity and even employees quitting.  According to a recent study from The…

22.11.19 News

Cordant People Are Proud To Support Centrepoint’s Apprenticeship House

Since January 2019, Cordant People have been proud to support the UK’s leading youth homelessness charity, Centrepoint.  Our aim has been to not only fundraise for this incredibly important cause but also to use our…

18.11.19 Job Hunting News Working Advice

Why Are Companies Asking New Employees To Start Before Christmas?

Christmas is nearly here, which means the season of mince pies and office parties is about to start.  In the past, the festive period often meant that employers asked newly hired staff not to start…

12.11.19 News Working Advice

4 Reasons Businesses Should Offer A Real Living Wage

Employees of businesses who are a part of the ‘real living wage’ scheme will be happy to know that they will have pre-Christmas pay bump!  For them, the UK hourly rate will increase to £9.30…

11.11.19 Contact Centre Working Advice

How To Improve Employee Wellbeing In Your Contact Centre

Employee wellbeing should be at the forefront of any modern business. A contact centre is an environment in which agents are often dealing with stressful customer queries and complaints. Contact centre managers should be ensuring…

06.11.19 Contact Centre

Why Emotional Intelligence Is Important For Your Contact Centre

In a report by McKinsey, it was revealed that ‘70% of customers reduce their commitment to a sale following a negative customer service experience.’ Companies and businesses that invest in customer experience have a clear…

05.11.19 Contact Centre CV Writing Working Advice

How To Make Your CV Sparkle!

The CV is one of the most important parts of the job hunt. It’s your chance to give a good first impression to the employer, and it will often dictate your chances of making it…

04.11.19 Contact Centre Working Advice

Coping On Your First Day In A New Job

First day in a new job? It can be a scary ordeal, no matter where you are in your career.  You applied for the role, passed the interview and landed the job…but what next? Starting…

29.10.19 Contact Centre Working Advice

5 Things Employees Value More Than Salary

It might surprise you to know that a good salary is no longer the number one factor that employees value in the workplace.  For decades, some businesses have believed that heavy workloads and long hours…

Myth Busting Recruitment 23.09.19 Contact Centre CV Writing Interview Job Hunting

Myth Busting Recruitment; What You Need to Know

Mythbusting time. So many people believe that to register with a recruitment agency for their next dream job actually incurs a cost to them; it doesn’t Recruitment agencies get their income from organisations and businesses…

Wellbeing At Work Cordant People 04.09.19 Contact Centre News Working Advice

Invest in Wellbeing To Improve Retention

A healthy workforce is a happy workforce, right? In order to get the most out of your employees it’s sensible to assume that they must be treated well and valued within the workplace. But not…

The Demise of the CV 22.08.19 Contact Centre CV Writing

The Demise of the CV

As someone who meets with contact centre managers day in and day out, it’s become apparent that a new way of assessing candidates is needed. Gone are the days of sending CVs with the same…

Cordant People partnered with Blackpool FC 20.08.19 News

Cordant People announced as Official Recruitment Partner of Blackpool FC

Blackpool FC, known as ‘The Seasiders’. has chosen Cordant People, part of Cordant Group, as its official partner for the provision of all its permanent roles. Under the terms of the exclusive deal Cordant People…

How to avoid burnout at work 19.08.19 Contact Centre News Working Advice

How to Avoid Burnout at Work and in Life

In the age of technology and instant communication, it’s easy to feel like you’re not doing enough, and everyone else is getting better results than you. This goes for your career as well as your…

Employment Rates Hit Record High 15.08.19 Contact Centre Job Hunting News

Employment Rates Rising

The latest reports from the Office of National Statistics show that the number of people out of work fell again, by 33,000 to just 1.33 million. The unemployment rate is now reported at just 3.9%,…

14.08.19 Contact Centre CV Writing Interview Job Hunting Post Interview

Speed of Recruitment

Recruitment – it can be a dirty job, but someone’s got to do it. Luckily Cordant People are here to assist with your recruitment needs and help you understand what’s going on in the recruitment…

13.08.19 Contact Centre News

Benefits of Being Left-Handed

Love A Lefty! Today marks international Left Handed Day. So in honour of all our left-handed loved ones, we thought we’d showcase the benefits of being a little bit different! In a world seemingly dominated…

30.07.19 Contact Centre News Working Advice

Why Having Friends at Work is so Important

Having Friends is Good for your Soul  More than a third of our life is spent at work, so it’s important to be happy and healthy in your working environment.  Having friends, especially someone you…

maldon 09.05.19 News

#NationalShareAStoryMonth: The Fat Man of Maldon

#NationalShareAStoryMonth was set up to celebrate storytelling and to encourage people to share more stories – with that in mind – we thought we’d dive into the history of some of the 40+ locations we…

stress 09.04.19 Working Advice

#NationalStressAwarenessMonth: Ways Employers Can Reduce Stress

5 Ways to Help Reduce Stress as an Employer. Lead by Example. As a manager or a person supervising other members of staff in a workplace, it’s important to not let any negativity, anger or…

stress 04.04.19 Working Advice

#NationalStressAwarenessMonth: Self Help for Stress

As stated in last weeks article for #NationalStressAwarenessMonth – the first step in order to better deal with stress is to identify its cause. As Professor & Occupational Health Expert at the University of Lancaster,…

stress month 28.03.19 Uncategorized

#NationalStressAwarenessMonth: Recognising Stress

April marks the start of #NationalStressAwarenessMonth, a month dedicated to increasing public awareness about stress, highlighting the causes of stress, the negative effects on the mind and body & how to relieve stress once and…

tourism 25.03.19 News

The Value of Tourism in England

The English tourism sector employs over 2 million people, generates £106 billion a year and supports thousands of businesses in this country. So is there any wonder that this #EnglishTourismWeek we’re highlighting the importance of…

cordant people centrepoint charity 18.03.19 Contact Centre News

Cordant People Recruitment partner with Centrepoint charity to provide support to young homeless people

Cordant People Recruitment partner with Centrepoint charity to provide support to young homeless people Cordant People are extremely excited to announce the start of our partnership with the youth homelessness charity Centrepoint. Centrepoint are a…

CV 15.03.19 CV Writing

Spring Clean Your CV

The springtime; a time famed for cleaning and flowers, but why just stop at cleaning out your cupboards? Ever considered spring cleaning your CV too? Here’re our top tips in order to do just that:…

water hydration 13.03.19 Working Advice

The Importance of Staying Hydrated at Work

Considering we now spend on average about 13 years at work throughout our lifetimes, It’s becoming increasingly important, now more than ever, to keep hydration levels high so you can be sure you’re always running…

International Women's Day 06.03.19 News Uncategorized

#BalanceForBetter: International Women’s Day

Happy International Women’s Day! This International Women’s Day at Cordant People we believe a balanced world is a better world. That’s why today we’re showing our support for a more gender-balanced world by celebrating women’s…

people sitting step careers week 04.03.19 News

#NCW2019: National Careers Week

“NCW is run as a not-for-profit company to promote the importance of good careers education in schools and colleges, founded and backed by a number of volunteers with a wealth of experience from education, business…

christmas 30.10.18 News

Why are more and more companies asking applicants to start before Christmas?

There is a natural tendency at this time of year for companies to delay starting their new employees until after Christmas. The reasoning given for this is usually so they don’t have to pay them…

#WorldQualityDay 26.10.18 News

#WorldQualityDay 2018

Today at Cordant People we are supporting #WorldQualityDay 2018, we decided to look back on our quality achievements and how the changes in our processes have improved and continue to improve our service to our…

Roald Dahl Day willy wonka 03.09.18 News

What makes Willy Wonka a great manager?

We all grew up on his fantastic tales about talking foxes, giant peaches, and marvellous medicine but what about his most famous entrepreneur? Willy Wonka is probably the best-known factory owner in the world, and…

tattooed hands tattoo 14.08.18 Interview Job Hunting

Tattooed? You could be at jobseeking advantage

New research suggests that tattoos could actually be advantageous in a candidates quest for a new job, despite popular belief they greatly hinder a person’s chances of landing a role. According to a recent study…

texting 30.07.18 Interview

Are ‘Texting’ Interviews becoming a thing?

How would you feel if you had the opportunity to conduct your next job interview over text message? Sounds kind of interesting, right? Well, 73% of Brits and Americans agreed that they prefer texting to…

HSBC Top Track 100 list 13.07.18 News

Cordant makes 2018 Sunday Times HSBC Top Track 100 list

In a list, compiled by Fast Track and published by The Sunday Times, Cordant Group has ranked amongst Britain’s top 100 private companies with the biggest sales. Across the whole of the UK, £205 billion of…

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