Humanising the Hiring Process

Working Advice | Posted 04.03.22

By Ria McAdam-Lawlor, Divisional Director at Cordant People In a candidate-driven market we need to ask ourselves, does portal-based recruitment enhance the candidate experience or has it become a faceless disconnect? For top talent and passive candidates particularly, how likely are they to ‘click to apply’ versus engage in a conversation with a human where…

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Are your wellbeing initiatives really working?

Working Advice | Posted 02.03.22

By Natasha Douglas, Head of HR at Cordant People Why should employers critically assess and evaluate the approach taken to improve employee wellbeing? How can a wider integrated strategy, instead of standalone measures improve wellbeing as a whole? An extensive government study conducted in 2014 found that there is significant evidence that workplace wellbeing and…

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Career Questions

Q&A: Celebrating Vicky’s Work Anniversary

Working Advice | Posted 05.07.21

Today we are celebrating Vicky’s five year work anniversary with Cordant People. Below you can hear from Vicky, our Principal Branch Manager for Yorkshire. Vicky talks all about her career growth, what makes Cordant People different from other employers and her advice if you are thinking about joining the CP team! 1. Please introduce yourself……

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man in hazmat suit with coffee and newspaper

3 Ways Coronavirus Will Change The Way We Work

Working Advice | Posted 09.05.21

The way we work has certainly changed over the past year – with the majority of us having left the office and setting up shop remotely, relying on online technologies like never before. As well as this, typical hours and shift patterns have been impacted, and those who may not have experienced it before have…

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couple high fiving

Workplace power couples: working with your other half

Working Advice | Posted 27.01.21

We’re sure it’s fair to say that you and your significant other make the perfect team, and whilst that may be true for the majority of life’s challenges you face together, do you think the same can be said when it comes to working? We can only assume working together would provide a real test…

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Seeing Wellbeing: How CP Staff Are Staying Grounded Right Now

News | Working Advice | Posted 18.01.21

Raising awareness of mental health and wellbeing during January is what the Samaritans #BrewMonday campaign is all about, and this year, it seems even more important.  Following on from #BrewMonday this week, we asked our staff “What are you doing to try and keep yourselves feeling balanced whilst working from home during the lockdown?” Whether…

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The Latest Resources to Develop Your Skills and Career

Contact Centre | COVID-19 Working Advice | Job Hunting | Working Advice | Posted 30.04.20

As we come to the end of our 5th week in lockdown, many have been affected up and down the country in their personal lives and their careers. However you have been affected, we’ve taken a look at the training opportunities and digital resources available to develop your skills and career during the COVID-19 pandemic.…

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The Good Work Plan – Legal Changes for Agency Workers

News | Working Advice | Posted 03.04.20

6th April 2020 marks a series of legal changes in the recruitment industry for managing agency workers and wider changes for all workers across the UK. As part of the ‘Good Work’ Plan and advice from the Low Pay Commission, all of these changes are to implement positive improvements for all employees. National Living Wage…

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How to Protect Yours and Others Wellbeing in Self-Isolation

COVID-19 Working Advice | News | Working Advice | Posted 23.03.20

During this testing time, it’s more important than ever to follow government advice regarding self-isolation and social distancing. Social distancing is what you should adhere to if you or someone you live with have not shown symptoms or tested positive for COVID-19. Whereas if you have shown symptoms or live with someone who has symptoms…

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COVID-19: How To Maintain Relationships With Recruiters And Keep Talent Engaged

COVID-19 Working Advice | Working Advice | Posted 18.03.20

COVID-19 is having a drastic impact on the UK, especially within the business sector.  The Prime Minister, Boris Johnson, has announced unprecedented peacetime measures, asking people to avoid social contact and work from home where possible. Many companies and organisations have already started to put plans in place to protect their workforce, to alleviate disruption…

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Coronavirus: How To Be Productive If You’re Working from Home

COVID-19 Working Advice | News | Working Advice | Posted 17.03.20

In the face of the COVID-19 outbreak, there will be more and more of us being asked to work from home. If this something new to you, it can be challenging to stay away from distractions and focus your mind on the work you’re meant to be doing. Here are our top tips to stay…

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Coronavirus: How To Advise Your Employees To Work From Home

COVID-19 Working Advice | News | Working Advice | Posted 17.03.20

  In the face of COVID-19, advice has been given for people to work from home where possible and to limit unnecessary travel.  We’ve put together some advice for businesses owners looking to implement working from home for their employees, and how they can be prepared! Organise online meetings If you use a cloud-based network…

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How To Encourage Honest Conversations In The Workplace

Working Advice | Posted 17.03.20

Encouraging honest conversations in the workplace not only improves mental wellbeing and happiness, but it also creates positive communication between employees. Most workers in the UK work for around 40 hours, which can equate to nearly a quarter of the week! Given this figure, it’s important to understand why creating a workplace culture that helps…

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How To Create An Accessible Workplace

Working Advice | Posted 16.03.20

Do you know if your workplace is accessible for those with disabilities? As an employer, it is your responsibility to ensure that your business meets the needs of those with sight loss, hearing loss, dyslexia, physical disabilities and many other conditions. 1 in 5 people in the UK have some form of a disability, yet…

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Why Quitting Smoking Can Benefit Your Career Success

Working Advice | Posted 09.03.20

Quitting smoking can have many benefits to your life, including in your career! We have all heard the dangers of smoking and what affect it can have on your health, but research has also shown that it can have a big impact on your social life and career performance. This month, Cordant People are encouraging…

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Coronavirus | COVID 19: Advice For Employers And Employees

News | Working Advice | Posted 05.03.20

Information about the virus At the time of publication, there were 40 confirmed cases of coronavirus in the UK. The government provides the updated numbers here  The current risk level has been raised from low to moderate. People at greater risk are those with weakened immune systems, older people, and those with long-term conditions such…

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How To Cope With Going Back To Work After Maternity Leave

Working Advice | Posted 02.03.20

Going back to work after a long period of maternity leave can be a daunting prospect for any new mother.  It can be a mixed bag of emotions – for some it’s exciting, for others it’s worrying. As the return date grows closer, these worries and doubts can creep into your mind: Will the baby…

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How To Make Your Workplace More LGBTQ Friendly

Job Hunting | Working Advice | Posted 18.02.20

Most companies across all sectors have made huge strides in supporting Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) employees in the workplace, especially over the past decade. Stonewall recently released their annual list of the UK’s top 100 LGBT-inclusive employers, which shows which companies are leading the way when it comes to creating a workplace…

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4 Reasons Why You Should LOVE Your Job

Job Hunting | Working Advice | Posted 11.02.20

Finding a job you love can be a tricky process. There will be aspects of every role, in every industry, at every company, that has something we find stressful and frustrating. But that doesn’t mean you shouldn’t learn to love where you work and the job you’re in! We picked out our top 4 reasons…

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Calling In Sick: The Worst Excuses

News | Working Advice | Posted 03.02.20

Most working professionals will have had to call in sick at some point in their career. Today is the first Monday in February, which is also known as ‘National Sickie Day.’ This is when most people will phone in sick to work, using a variety of different excuses to take the day off. While many…

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Why Is Client Feedback Important During The Recruitment Process?

Job Hunting | Working Advice | Posted 28.01.20

Feedback is essential during the recruitment process, so why does it often get neglected? Recruitment can be a complicated job for any business, but that is why recruiters, like Cordant People, are there to make the process as easy as possible. One aspect of the recruitment process that clients and businesses often overlook or forget…

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What Impact Can AI-Technology Have In Contact Centres?

Contact Centre | Working Advice | Posted 27.01.20

With the start of a new decade, it’s looking more likely that more businesses will begin to implement AI-Technology in their contact centres.  As we have previously mentioned, the start of a new year can mean that dissatisfied employees will start looking for a new job if they feel unmotivated. High staff turnover is a…

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How To Solve 4 Common Contact Centre Challenges

Contact Centre | Working Advice | Posted 24.01.20

Contact centres can be a hard environment to work in, and it often comes with its challenges for both agents and their managers. Especially if your contact centre is just starting up in business! From trying to provide support for frustrated customers, technical issues, tight budgets and more, it can often be very testing. However,…

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4 Tips on How to Stick to Your New Year’s Career Resolutions

Working Advice | Posted 20.01.20

2020 is well underway, and with the start of a new year, many of us may be struggling to stick to our new year’s resolutions. While many people have resolutions that focus on improving their health, diet or financial situations, many also set themselves career goals to hit throughout the year. Whether it’s looking for…

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What Job Would You Have Had in the 1920s?

Working Advice | Posted 16.01.20

A new year, a new decade and 2020 looks set to be the best year yet for everyone here at Cordant People! The new ‘roaring twenties’ has begun, and it got us wondering what jobs we might have had 100 years ago in the 1920s? Recruitment now is full of technology and fast-paced applications and…

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Why Should Companies Offer Flexible Working?

Working Advice | Posted 06.01.20

Flexible working is becoming increasingly popular in companies across the UK, and it’s also changing the way businesses operate. From increasing employee productivity to having an edge over rival competitors when it comes to recruitment, there are many reasons as to why it’s being introduced across the country. So why should more businesses offer flexible…

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witness the christmas playlist

Witness The Christmas Playlist!

Working Advice | Posted 17.12.19

We’ve compiled the ultimate Christmas playlist of our team’s favourite tracks to get you ready for the festive season! Whether you’re driving home for Christmas or getting ready for your office party, give this playlist a listen below or click here!  #CordantLovesChristmas     All I Want for Christmas Is You – Mariah Carey…

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5 Tips on what NOT to do at your Office Christmas Party

Contact Centre | Working Advice | Posted 10.12.19

‘Tis the season to be jolly – whether you’re a fresh recruit or a long-serving member of your company, it’s likely that you’re preparing yourself for the annual office Christmas party! This is usually a great time for everyone to let their hair down and have some fun. But, it can also end up being…

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Are Creative CVs A Good Idea?

Contact Centre | CV Writing | Job Hunting | Working Advice | Posted 04.12.19

In today’s competitive job market, having a creative CV might seem like a great way to stand out from the crowd.  The CV is your chance to give a good first impression to the employer, and it will often dictate your chances of making it through to the next stage of the application process. So…

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4 Traits Of Toxic Leadership To Avoid

Working Advice | Posted 26.11.19

Toxic leadership in the workplace can have devastating effects on an employee’s wellbeing and mental health. This can result in high absences, low productivity and even employees quitting.  According to a recent study from The Muse, 89% of bosses believe that the main reason their employees quit is because of money. However, 75% of workers…

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Why Are Companies Asking New Employees To Start Before Christmas?

Job Hunting | News | Working Advice | Posted 18.11.19

Christmas is nearly here, which means the season of mince pies and office parties is about to start.  In the past, the festive period often meant that employers asked newly hired staff not to start until after Christmas. This was usually so they don’t have to pay them for ‘dead time’ over the festive period,…

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4 Reasons Businesses Should Offer A Real Living Wage

News | Working Advice | Posted 12.11.19

Employees of businesses who are a part of the ‘real living wage’ scheme will be happy to know that they will have pre-Christmas pay bump!  For them, the UK hourly rate will increase to £9.30 an hour, and in London it will rise to £10.75. This is a big incentive for people looking to work…

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How To Improve Employee Wellbeing In Your Contact Centre

Contact Centre | Working Advice | Posted 11.11.19

Employee wellbeing should be at the forefront of any modern business. A contact centre is an environment in which agents are often dealing with stressful customer queries and complaints. Contact centre managers should be ensuring that their workforce’s mental and physical health is well looked after, as well as providing the opportunity to progress. Employers…

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How To Make Your CV Sparkle!

Contact Centre | CV Writing | Working Advice | Posted 05.11.19

The CV is one of the most important parts of the job hunt. It’s your chance to give a good first impression to the employer, and it will often dictate your chances of making it through to the next stage of the application process. In many industries, especially at junior or entry-level roles – you’re…

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Coping On Your First Day In A New Job

Contact Centre | Working Advice | Posted 04.11.19

First day in a new job? It can be a scary ordeal, no matter where you are in your career.  You applied for the role, passed the interview and landed the job…but what next? Starting a new job where you don’t know anyone or what to expect in your new position can lead to plenty…

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5 Things Employees Value More Than Salary

Contact Centre | Working Advice | Posted 29.10.19

It might surprise you to know that a good salary is no longer the number one factor that employees value in the workplace.  For decades, some businesses have believed that heavy workloads and long hours are justifiable, as long as they pay their employees a decent salary. However, in this modern fast-paced world, working a…

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