Air Freight Exporter
Salary range £22,000 upwards
37.5 hours per week
Rotating shift pattern Monday to Friday
2pm-10pm (We would consider candidates happy to work on the later shift, stay on that shift)
An excellent opportunity has arisen to work for a prestigious client within a small, dynamic team working closely together to achieve the desired results.
It would be a preference for the candidate to have minimum 1 years experience in AFR Operations but not essential.
Ensuring customer requirements are met and documents are completed in a timely and efficient manner ensuring consistent high quality operational processes that enable our client to build and develop customer relationships and fulfil the agreed transit KPI for their very valued customer.
When required creating and confirming transport orders to ensure pickup or delivery of shipments
Performing bookings and booking optimisation according to internal guidelines as defined by the product and in line with the agreed transit time.
Preparing,controlling and distributing all required Export documents to counterparts(carrier,consignee,supplier etc).Complying with regulations and internal procedures.
Checking responses from counterparts and finalising validation of required documents.
Following up shipment status in the Export Area,Identifying incidents and ensuring resolutions of incidents.
Supporting customer services in the incident and exception management resolution.
Maintaining excellent relationships with the customers and suppliers
Responsible for identifying performance issues of suppliers and proposing solutions to improve/correct performance
Performing IT systems related tasks to provide up to date information on shipment
Interacting with customer service,product and global service centre if required
Escalating issues if required
Ensuring all interactions are compliant with the companies code of conduct and other compliance requirements
Labelling freights and working closely with the 3PL supplier to ensure vehicles are loaded correctly
Excellent administrative skills
Able to prioritise and work under pressure
Broad GCSE level or A level education
Results driven and have excellent attention to detail
Please apply in the first instance with an up to date CV
Cordant People are an equal opportunities employer.
Cordant Group is an equal opportunities employer