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    Belfast, County Antrim Call Centre and Customer Service Posted 07.04.21 £8.72 - £8.91 per hour

    Call Handler – Work From Home

    Location: Northern Ireland (all candidates MUST be based in any location within Northern Ireland)

    £8.91 per hour – Ongoing temporary work

    Full time hours – 37.5 per week

    We are currently recruiting for our client who are working alongside the Government on a number of Call Handler roles to support with the Covid-19 Pandemic. This is a ongoing temporary role for at least 3 months with potential to extend following.

    Please note you will need to have access to your own laptop / desktop for this role and it must be Windows based not Google or Mac. Your system must be Windows 10 to be suitable for this role.

    Telephony experience isn’t essential, we’re keen to speak to candidates from a variety of customer service backgrounds.

    What will you be doing?

    • Booking appointments for members of the public to get the covid-19 vaccine
    • Helping with general queries regarding covid-19
    • Supporting members of the public and providing advice
    • Arranging after care calls where needed

    What are we looking for?

    • Previous customer service experience – contact centre is desirable but not essential
    • Excellent telephone manner
    • Ability to empathise with individuals who may be worried / struggling
    • Computer literate – able to pick up new systems

    Pay rate –

    • £8.91 per hour paid weekly, every Friday

    Hours of work –

    • Shifts between 7am-11pm – must be fully flexible
    • 5 out of 7 days per week
    • Must be flexible to work rotational weekends

    Due to the nature of the role successful candidates will need to be able to pass a DBS check.

    We are looking to get someone start ASAP so if you’re interested then please do APPLY NOW!!

    Cordant Group is an equal opportunities employer

    Cordant Group is an equal opportunities employer

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