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Watford, Hertfordshire Recruitment Consultancy Posted 13.08.19 Negotiable

Care Coordinator

Location: Watford

Type: Full time, Permanent (40 hours)

Salary: Competitive

Contact: Alex Fitzgerald – LinkedIn

As a Care Coordinator within the Sugarman Health & wellbeing Division it is expected you will provide and coordinate individualised care and resources to service users living in their own homes and within the community. You will manage and distribute resources effectively and will ensure that all Domiciliary Care is provided in a respectful way; keeping in line with all relevant policy and procedure.


  • You will ensure that there are sufficient workers available to meet client/service user requirements.

  • You will manage and monitor complex shift rotas to ensure that the level of care provided supports the users needs.

  • With the support of your Registered Manager & Team Leader, you will remain up to date with changes and updates in relevant legislation and Group Policy and Procedures

  • You will monitor and communicate with multidisciplinary teams any changes relating to the health and wellbeing of the Service User.

  • You will work closely with the Administration hubs to ensure workers are compliant and meet all eligibility standards.

  • You will ensure that all workers registered are compliant with CQC essential standards and Group Policy and Procedure.

  • You will maintain Mobile Worker records in line with both Sugarman Health & Wellbeing operating procedures and group standards

  • You will assist and resolve mobile work queries competently and comprehensively and handle and rectify client queries

  • Mobile Worker Travel scheme and NEST Pension Scheme queries will be referred by you in line with Group standards. any matters that cannot be resolved by you will be escalated to your line manager or relevant support function.

  • You will be responsible for communicating to the family and necessary government bodies, or any changes of condition or needs of the Service User.


  • You will have the ability to work unsupervised whilst always maintaining an appearance that is suitable to represent the business.

  • You will be able to effectively multitask, adequately prioritise a busy and demanding workload and work towards and within deadlines.

  • You will possess excellent communication skills with the ability to work collaboratively and in the spirit of the Company and your position whilst having the ability to delegate where necessary.

  • You will demonstrate continual development of your own knowledge, skills and capability within a complex care environment

  • You will possess a sound knowledge of complex care, working with people who have complex care requirements.

About us

The Cordant Group is a £800+ million business and is recognised nationally as the UK’s people solutions provider of choice. Operating with transparency, integrity, passion and innovation across all industry sectors, this role will open many opportunities for anyone seeking to fulfill ambitious career aspirations.

What next?

If this opportunity grabs your interest then you can apply via the button below. If you would like further information about this role or a confidential conversation in the first instance you can find my contact details on LinkedIn – Alex Fitzgerald.

Cordant Group is an equal opportunities employer

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