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    Walsall, West Midlands, West Midlands, England Contact Centre Posted 25.11.21 £19828 per annum, Benefits:Guaranteed £500 bonus on completion of probation Guaranteed £500 bonus on completion of probation

    Claims Advisor, Walsall
    £19,828 + TrustPay £1,586 (£21,414 per annum) plus £1,500 signing on bonus!

    Regular shifts are Monday – Sunday between the hours of 7am – 10pm which includes weekends and Public Holidays. Shifts are based on a 12 week rolling rota enabling you to balance your work and home life.
    We’re looking for enthusiastic, empathetic people to join our team as Claims Advisers. You’ll be part of our vibrant, energetic community, speaking to Customers, getting to the bottom of what they need, and finding the right solution for them. If a Customer’s boiler breaks down, you’ll arrange a visit from one of our engineers and make sure it’s up and running again. And thanks to our ongoing training, your knowledge of our products, systems, regulatory and business processes will be second-to-none.

    Where will I work?
    Whilst you will be required to work from our Walsall office (WS2 7BN) for parts of your initial training, after this you’ll work both in the office and from home as part of our trial ‘hybrid’ working model. We’ll also do our best to schedule late shifts and weekends to be worked from home wherever possible. 

    Who are we looking for?
    To join us as a Claims Advisor, you don’t need a specific background or qualifications. What you do need is the right attitude, resilience, empathy, and great communication skills. We’ll teach you everything else – our training programme is designed to equip you with the knowledge and skills to succeed.
    This is a great opportunity to join our growing company and build your career from the ground up, all while enjoying hands-on support, ongoing training and excellent rewards.

    Who is HomeServe?
    We are a national home assistance company providing plumbing, drainage, electrics and heating solutions, backed by our comprehensive range of products. Around two million people in the UK have placed their trust in us and turn to us when it comes to fixing, maintaining and looking after their home.

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