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Hartlepool, County Durham Call Centre and Customer Service Posted 09.08.19 Negotiable

My Client is looking for a Customer Service Representative in the Hartlepool area.

Working hours – Monday to Friday – Office hours

£17,000

Responsibilities

  • Manage incoming calls
  • Dealing with orders via Email, Fax and telephone
  • Taking orders from Clients and processing them on the system
  • Identify and assess customer needs in order to resolve first time
  • Provide accurate feedback to customers and suppliers through correct channels
  • Follow procedure, guidelines and policies to ensure high level customer service

Meet demands and excel in customer expectations

CP1

Cordant Group is an equal opportunities employer

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