My client in Hartlepool is looking for a Customer Service Representative to join their team on a permanent basis.
- Manage incoming calls
- Dealing with orders via Email, Fax and telephone
- Taking orders from Clients and processing them on the system
- Identify and assess customer needs in order to resolve first time
- Provide accurate feedback to customers and suppliers through correct channels
- Follow procedure, guidelines and policies to ensure high level customer service
- Meet demands and excel in customer expectations
The role is Monday – Friday, salaried at £17k per annum.
Cordant People is an equal opportunities employer
Cordant Group is an equal opportunities employer