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Rotherham, South Yorkshire Call Centre and Customer Service Posted 13.01.20 Up to £17000 per annum

Do you have customer service experience?

Do you strive to provide the best customer service?

Then could be this job is for you!

Our Client is an award winning Broadband provider which is located in the centre of Rotherham.

The position of Customer Operations Advisor, helping to support and grow within the business as they go through a rapid period of expansion. This is a full time position which requires commitment of 37.5 hours per week.

Salary: £17000 rising to £17500 per annum with an extremely rewarding pay progression scheme.

Employee benefits;

  • Salary starts at £17,000 rising to £17,500 after 6 months
  • This package also includes an upgrade, re-contract and retention bonus scheme
  • Free broadband and line rental after probation
  • Staff lottery
  • 33 days annual holiday (Including Bank Holidays)
  • Length of service holidays, up to an extra 5 days
  • Free parking
  • Free subscription to Perkbox including mobile phone insurance
  • Free fruit and drinks daily
  • Hours – 37.5 hours per week
  • Location – Rotherham

Hours of work: Full time 37.5 hours a week between 8:30am – 8:30pm Mon – Fri, 9am – 6pm Sat, 10am-4pm Sun

Responsibilities:

  • Deliver a world class customer service to our residential customers
  • Assist with billing queries
  • Technical Support to get customers back online
  • Sales including up-selling to our current customers(Inbound Only)
  • Complaint handling through to resolution.

Cordant Group is an equal opportunities employer

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