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Stretford, Greater Manchester Call Centre and Customer Service Posted 07.01.20 £19000.00 - £21000.00 per annum

A growing business in Stretford are looking to take on a Customer Service coordinator to join their friendly team of 3. My client deals with individuals within the design field, thus a candidate with an interest in design would be preferable, but not essential. The ideal candidate would have a Customer Service background in addition to experience in Account Management.

Responsibilities:

  • Ensuring deliveries are chased and met
  • Responding to queries and requests via telephone and email
  • To support the sales team with administrative duties
  • Processing orders
  • Managing relationships with excising customers
  • Achieving an explanation or solution to any customer queries
  • Ensuring that customers have a smooth customer journey

Requirements:

  • Previous experience in a customer service environment
  • Excellent telephone manner
  • Ideally educated to at least A level standard
  • Organised
  • Work proactively
  • Be able to prioritise workload
  • Experience working in a fast paced environment

If interested apply now for a further role briefing and confidential chat.

The Salary is from 19-21k Depending on experience. ASAP start (but would also consider someone with a notice period).

Cordant Group is an equal opportunities employer

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