A growing business in Stretford are looking to take on a Customer Service coordinator to join their friendly team of 3. My client deals with individuals within the design field, thus a candidate with an interest in design would be preferable, but not essential. The ideal candidate would have a Customer Service background in addition to experience in Account Management.
- Ensuring deliveries are chased and met
- Responding to queries and requests via telephone and email
- To support the sales team with administrative duties
- Processing orders
- Managing relationships with excising customers
- Achieving an explanation or solution to any customer queries
- Ensuring that customers have a smooth customer journey
- Previous experience in a customer service environment
- Excellent telephone manner
- Ideally educated to at least A level standard
- Work proactively
- Be able to prioritise workload
- Experience working in a fast paced environment
If interested apply now for a further role briefing and confidential chat.
The Salary is from 19-21k Depending on experience. ASAP start (but would also consider someone with a notice period).
Cordant Group is an equal opportunities employer