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Oldham, Greater Manchester Admin and Secretarial Posted 06.11.19 £17000.00 - £19000.00 per annum

Role: Customer Service Administrator

Location: Middleton (M24), Greater Manchester

Salary: £17,000 – £19,000

Hours: 8am-5pm (Mon-Thurs), 8am-1:45pm (Fri)

Responsibilities

  • Producing sales orders
  • Processing sales orders
  • Customer contract renewals/reviews
  • Establish and maintain new customer accounts (master data) and agreements within the ERP system
  • Establish customer satisfaction rates and information (feedback)
  • Provide information (track & trace), guidance and support for product information and technical service requests
  • Capture and communication of customer change requests (products and services)
  • Receiving, setting up and closing out of customer complaints and issues
  • Maintaining professional and technical knowledge of applicable portfolios and services

Please note: Cordant People are an equal opportunities employer

Cordant Group is an equal opportunities employer

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