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    Colchester, Essex, East Anglia, England Contact Centre Posted 25.11.21 £9 - £9.50 per hour

    We have immediate work available right up to the end of the year, possibly longer ! This is an exciting opportunity for you to work alongside some of the UK’s leading brands as a Customer Service Advisor in Colchester, CO2.

    Customer Service Advisor pay rate: 

    • £9.50 per hour 

    The ideal Customer Service Advisor:
    We are looking for individuals with a superb telephone manner and a passion for supporting others. You’ll be joining our client based in Colchester, who have been trading for over 25 years. Working alongside some of the UK’s biggest brands, you will be responsible for supporting the customer in all areas and providing them with a personal experience that makes them want to return.

    About the Customer Service Advisor role:

    • Taking inbound calls from customers and supporting with their queries
    • Respond to live chat, email and phone enquiries
    • Read incoming correspondence to ascertain the nature of the customer’s concerns
    • Handle and resolve customer complaints
    • Provide customers with product and service information
    • Enter customer information
    • Process orders, forms and applications
    • This is an ongoing temporary role expected to last until Christmas, with the possibility to be extended

    Hours of work as a Customer Service Advisor:

    • 40 hours per week worked on a rota basis (given 4 weeks in advance)
    • Monday – Friday between 8am – 7pm
    • Saturdays between 8:30am – 5:30pm
    • Sunday 9am – 5pm
    • Working 5 out of 7 days each week

    Some of the perks working as a Customer Service Advisor:

    • Yearly Christmas party
    • Fantastic training and ongoing support
    • Complimentary fruit and tea/coffee

    **Office based in Colchester, no on-site parking available but close to train station**

    Keywords ; Customer Service ; call centre ‘ contact centre ‘ phones ; temporary ; office 

    Cordant People are an Equal Opportunities Employer

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