Customer Service Advisor based in Salford
Basic salary of £17,630 + opportunity to earn upto £400 in bonus!
- Basic salary of £17,630 per annum
- Fortnightly pay
- Opportunity to earn upto £400 bonus per month!
- Genuine opportunities to progress
- Full training provided
- Free onsite car parking
- 28 day holiday entitlement
- Child care and eyecare vouchers available
- Special access and discounts on gym memberships, stores, restaurants and activities!
- A fantastic, supportive and fun working environment with plenty of incentives and activities to get involved in.
- Handling inbound customer service calls from new and existing customer, you will be providing exceptional customer service, aiming to support and resolve the customers enquiry and always aiming to give a lasting impression.
- All calls will be of a banking and financial natures, enquiries can range from lost or stolen debit cards, support with setting up accounts, direct debits or online banking to more complex cases of fraud.
- Using the inhouse system to log, amend and obtain customer accounts and calls.
- Liaising with internal teams to ensure customer needs are being met.
- Establishing and maintaining a professional relationship with all customers
- Working on a rotational shift pattern between 8am-10pm across Monday – Sunday, 5 days out of 7.
- Working within a large, energetic and friendly team – full training and constant support is provided throughout.
- Confidence when communication both verbally and written
- The ability to build rapport, sustain relationships and a passion to please
- A Positive mentality with a open mind and desire to learn – our client will TEACH you everything…
- Strong IT skills, comfortable with basic computer packages and general navigation
- A genuine customer focused attitude, always striving to be the best and give the best service
- Please note all candidates will need to pass a basic credit and background check if they are successful.
We have interviews taking place this week so APPLY NOW!
Cordant People are an equal opportunities employer
Cordant Group is an equal opportunities employer