INBOUND Customer Service Advisor – NO OUTBOUND
Job Type: Permanent, full time
Salary: £8.28 per hour + Excellent Benefits.
Start Date: ASAP.
Hours: 37.50 per week – Monday – Saturday between the hours 8 – 8. Sundays 9am till 4pm.
If this is your first job within a contact centre, please do not worry! If you are you passionate about delivering a first-class service to customers and looking to work for an employer that really looks after their staff, we want to hear from you.
What does the role entail?.
- You will take inbound calls on behalf of clients.
- Deal with all customers queries fast and effectively.
- Demonstrating contact centre values.
- You will take ownership of the customer’s situation.
- Ensuring a successful conclusion to any issues.
- Work effectively with all team members.
- Plan time effectively to get the best results.
What are we looking for?
- 6 – 12 months customer service experience in a customer facing environment.
- Motivated and ambitious individuals.
No previous experience of working in a contact centre is required – We are looking for individuals with any element of customer service experience including hospitality, retail and call centre with enthusiasm and a desire to learn!
Cordant Group is an equal opportunities employer