Our client company, based in Batley are seeking a Customer Service Advisor, paying between £18 -21K depending upon experience.
The position is full time and is offered on a permanent basis.
This is a family feel team within a small to medium business in the Batley area, offering a great opportunity for anyone who is looking to join a company that prides itself on constantly improving its customer service, also growing and developing its team.
The role will involve providing a point of contact to all customers, responding quickly via email and on the telephone.
This is a very small team, you will be acting as the first point of contact for new and existing clients, dealing with a wide range of queries , orders and problems.
You will be joining a busy team , therefore someone with previous experience of a similar role would be ideally suited to the position.
This involves liaising with internal departments in order to resolve.
There will also be an element of administration to the role, updating systems, maintaining customer details and accounts.
The company is seeking a candidate with a genuine passion for delivering outstanding, professional customer service.
You will have excellent communication skills, both written and oral, being the first point of contact for customers.
Good numerical skills and attention to detail, in order to support in processes and queries.
You will have the ability to listen and to think on your feet, making sure to ask the right questions to resolve queries quickly and efficiently.
You will enjoy working in a small, friendly team and be approachable in nature, acting as a go between for all departments in the business.
Cordant Group is an equal opportunities employer