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Warrington, Cheshire Call Centre and Customer Service Posted 09.10.19 Up to £23500 per annum + Monthly Bonus Monthly Bonus

French Speaking Customer service advisor

Warrington

£23,500 + £250 per month bonus

Are you passionate in providing excellent customer service?

If so Cordant People currently have a fantastic opportunity to join a Global award-winning business based in Warrington!

In this role you will be expected to provide excellent levels of customer service via Inbound calls, Emails & Social media, managing escalations through to resolution.

What will you be doing?

  • Provide prompt and friendly customer support by listening to customers and responding in a way that meets their expectations
  • Troubleshoot the issues accordingly using available resources
  • Logging and follow up customer information
  • Responding to enquiries via Inbound calls, Emails & Social media
  • A deep understanding of company processes

What’s in it for you?

  • An initial FTC contract of 4-6 months with a possibility of extension or permanent contract
  • 25 days holiday pro rata
  • A retention bonus will be given of £250 per month banked for 4 or 6 months depending on contract length
  • Possibility of relocation to Barcelona office

What do you need?

  • Excellent communication and communication skills (English & Italian)
  • A B2 Level in English and C1 or Native level Italian

Hours

Monday to Sunday between 8am and 8pm rotating shifts with two weekends off per month.

Cordant Group is an equal opportunities employer

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