Are you fluent in German in both written and verbal?
Have you got previous experience within customer service roles?
Do you want to work for a Global organisation?
£28,000 per annum salary plus £250 per month bonus
We are currently recruiting for our Global organisation in Warrington for German speaking Customer Service Advisors. This is a fantastic opportunity for someone who is passionate about customer service and is focused on delivering excellent results for both customers and clients.
What will you be doing?
- Resolving customer queries across multiple channels – inbound calls, emails and social media
- Identify and troubleshoot issues in a prompt manner
- Responding to a variety of queries regarding products and services
- Handling customer escalations through to resolution
- Logging customer information on all internal systems
- Understanding and adhering to company policies and procedures
What are we looking for?
- Must have B2 Level in English and C1 or Native level German
- Previous experience within a customer service role
- Ability to build rapport with customers and colleagues
- Problem solving skills
- Excellent IT system knowledge
What’s in it for you?
- An initial FTC for 4-6 months with potential to extend following or secure a permanent role
- Retention bonus – £250 per month banked for each month worked – To be paid at the end of the contract
- Possibility of relocation to abroad offices
- A competitive salary of £28,000 per annum plus benefits!
Hours of work –
Monday to Sunday – shifts between 8am-8pm. Guaranteed 2 weekends off per month
2 weeks paid training Monday to Friday, 9am-6pm
This role is for a start date of 18th November but we are looking to start interviewing immediately for this role!
If it sounds like something you could see yourself doing then APPLY NOW!
Cordant People are an equal opportunities employer
Cordant Group is an equal opportunities employer