Loading...

Register
your CV

    Rugby, Warwickshire, West Midlands, England Office-Based Posted 13.10.21 £9.74 - £10.41 per hour

      Customer Service Agents

      Rugby

      £9.74 per hour (rising to £10.41 per hour after 12 weeks)

      Temporary Ongoing 

      Monday to Friday rotating weekly  shift pattern 

      Working hours required to be covered are :

      7am – 4pm

      8am – 5pm

      8.30am – 4.30pm

    Our client, based in Rugby, is currently recruiting for customer service agents on a temporary ongoing basis. There is the potential for temporary to permanent opportunities for the right candidates. You will be joining a busy team and covering a weekly rotating shift pattern Monday to Friday. 

      Key responsibilities:

     

    • Ensuring all internal and external enquiries are captured, recorded accurately and responded to within the agreed time frame and in accordance with standard operating procedures.
    • Promptly acknowledge purchase orders, in line with standard operating procedures, to ensure customers are trading on company terms and conditions.
    • Prioritise workload constantly due to fast pace of incoming enquiries, phone calls and emails.
    • This is a process driven role and you will need to have the ability to learn systems quickly.

      Person Requirements:

     

    • Previous experience working in a fast paced customer service environment. 
    • Experience working with high volumes of incoming calls
    • Must be able to multitask and prioritise workload.

      Please apply online with an up to date CV 

      Cordant People are an equal opportunity employer

    Apply for
    this Role

      Want to Explore
      other Options?

      RETURN TO VIEW ALL JOBS FIND YOUR LOCAL BRANCH