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Northampton, Northamptonshire Call Centre and Customer Service Posted 11.02.19 Up to £9 per hour

Digital Customer Service Advisor – Northampton

£9 per hour – 12 month temporary contract

My client are a well established building society based in Northampton and are currently recruiting for Digital Customer Service Advisors to join their existing team. This is a fantastic role for candidates with excellent customer service experience who are looking to develop their skills in a thriving environment.

Overview of the role –

You will be using digital platforms across the business to help resolve any customer questions and discussing products and services.

Duties of the role –

  • Typing up correct responses to customers quickly and efficiently.
  • Occasionally support telephony but more written work involved in this role
  • Good command of English as accuracy is important
  • Being able to take a query and understand what is needed quite quickly
  • Varied queries that come through
  • BBms or emails and webchat
  • Pride values are important to remember
  • Every message sent is checked for quality
  • Compliance is extremely important

Start date –

22nd February 2019 – Candidates must be able to commit to this start date with no holidays within the training period

Salary –

£9 per hour

Hours of work –

Monday – Saturday: Shifts between 8am – 10pm

You will receive your shifts 4 weeks in advance

This is a temporary contract initially for 12 months with potential to extend following for the right candidate.

** You MUST be able to pass a Criminal Background and Credit Check for this role **

If you think this is the role for you then APPLY NOW!!

Cordant People are an equal opportunities employer

Cordant Group is an equal opportunities employer

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