Role: French Speaking Customer Service Advisor
Contract: 12 months FTC
Start date: Monday 30th November
Location: Warrington (Working from home initially)
Hours: Full-time, 39 hours per week, working Monday to Sunday between 8 AM – 8 PM, two weekends off guaranteed per month.
- You will be communicating with clients through different channels such as telephone, email or social media and looking for solutions if they are experiencing difficulties with their order or device.
- As you work, you will be using leading edge diagnostic tools and Excel to help guide clients in solving issues with their machines.
- In more extenuating circumstances you may agree and arrange for a technician visit or to send additional/spare parts directly to the clients.
- You’ll be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (cross-selling and up-selling).
Please note: Cordant People are an equal opportunities employer
Cordant Group is an equal opportunities employer