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Warrington, Cheshire Call Centre and Customer Service Posted 09.10.19 Up to £23500 per annum + Bonus Bonus

French Speaking Customer Service Advisor- Full Time, Permanent

Warrington- WA4

£23,500 basic salary + Monthly Bonus

Cordant People are currently looking for energetic & motivated individuals for Customer Service Advisor role we are currently recruiting for in Warrington.

Who will you be working for?

Cordant People is working with a growing outsourcing marketing business based in Warrington. Due to huge business growth they are currently looking for a French Speaking Customer Service Advisor to join their team during this exciting time!

What will you be doing?

  • Providing a professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations.
  • Identify and troubleshoot the issues accordingly using available resources.
  • Logging and following up of Customer Information
  • Responding to enquiries and handling client escalations by telephone and email.
  • Having a full understanding of company processes and maintaining contractual obligations.

Hours: Working 5 out of 7 days between Monday to Sunday (between 8am and 8pm rotating shifts with 2 weekends off per month).

What’s in it for you?

  • 25 days holiday
  • An initial FTC contract of 4-6 months with a possibility of extension on permanent contract
  • A retention bonus
  • Possible relocation to the Barcelona office

What do you need?

  • Excellent communication & negotiation skills
  • Problem solving
  • Sense of responsibility
  • You must have B2 Level in English and C1 or Native level French
  • Previous experience working within a Customer Support or Customer Service environment

Cordant Group is an equal opportunities employer

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