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Harrogate, North Yorkshire Hospitality and Catering Posted 05.11.19 Up to £16000 per annum

Front of House Supervisor – £8.21p/h

Overall Purpose of the Role:

Support the catering operation to improve the customer food service experience, delivering excellent customer care and ensuring the highest level of cleanliness throughout all work areas. Serving customers food and bevrages in a professional manner.

Key Accountabilities as a Front of House Team Member:

  • Ensure you are aware of, and comply with all client and company health & safety procedures and standards at all times. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations and quality control
  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling
  • To ensure the highest level of customer care is adhered to at all times by role modelling the ESS
  • Way values and behaviours at all times to colleagues and customers
  • To proactively up sell and demonstrate an excellent knowledge of products provided to customers and clients
  • Cash handling
  • Procedures and relevant paperwork is adhered too at all times
  • To prepare, produce and serve food and drinks to the brand standard
  • Ensure that uniform standards are upheld to the highest standard
  • To work official and unofficial functions as detailed by your Line Manager
  • Be flexible and comply with any reasonable requests made by your line Manager including, if necessary working within other units within reasonable distance

Essential

  • High standards of personal hygiene
  • IT literate
  • Basic mathematical skills
  • Able to work flexibly in line with business requirements including attending off site meetings
  • Highly compotent in the English language, both written and verbal
  • Knowledge and experience in till and cash handling
  • Self motivated
  • Integrity – Respects colleagues and customers
  • Health & Safety – Follows the right procedures and challenges unsafe behaviour
  • Can Do – Is flexible and takes initiative
  • Passion – Is positive & proud of doing a great job
  • Responsibility – Takes ownership and doesn’t leave things to others or say ‘it’s not my job’
  • Teamwork – Shares knowledge and experience with other team members

FREE ACCESS TO GYM & POOL

£8.21p/h

Click the apply button or call Nicole at Cordant People on 01423 501171, alternatively send your CV

Cordant Group is an equal opportunities employer

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