German Speaking Customer Service Advisor- Full Time, Permanent
£23,500 basic salary + Monthly Bonus
Cordant People are currently looking for energetic & motivated individuals for Customer Service Advisor role we are currently recruiting for in Warrington.
Who will you be working for?
Cordant People is working with a growing outsourcing marketing business based in Warrington. Due to huge business growth they are currently looking for a German Speaking Customer Service Advisor to join their team during this exciting time!
What will you be doing?
- Providing a professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations.
- Identify and troubleshoot the issues accordingly using available resources.
- Logging and following up of Customer Information
- Responding to enquiries and handling client escalations by telephone and email.
- Having a full understanding of company processes and maintaining contractual obligations.
Hours: Working 5 out of 7 days between Monday to Sunday (between 8am and 8pm rotating shifts with 2 weekends off per month).
What’s in it for you?
- 25 days holiday
- An initial FTC contract of 4-6 months with a possibility of extension on permanent contract
- A retention bonus
- Possible relocation to the Barcelona office
What do you need?
- Excellent communication & negotiation skills
- Problem solving
- Sense of responsibility
- You must have B2 Level in English and C1 or Native level German
- Previous experience working within a Customer Support or Customer Service environment
Cordant Group is an equal opportunities employer