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Birmingham, West Midlands Call Centre and Customer Service Posted 29.05.20 £22000 - £25000 per annum

A fantastic opportunity has arisen for an experienced Hire Controller to join a well established business based in Birmingham specialising in the hire of plant equipment used specifically within the rail industry.

This role is based on the customer site, working with a mixture of internal and external colleagues to ensure the delivery of all required rental products and the quick resolution of any issues.

Daily Duties Include:

* Offering excellent customer service and product knowledge

* All on/off hire administration required

* Anticipating potential problems and providing suitable solutions

*Building excellent and lasting customer relationships

* Communicating effectively with clients

Required Skills:

* Good working knowledge of the construction and/or plant & tool hire industry is essential, preferably including rail product knowledge

* Customer service and problem solving skills

* Excellent written and verbal communication skills

The package includes a competitive salary, flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme

If you have the relevant skills and experience please select APPLY

Cordant Group is an equal opportunities employer

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