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    Edinburgh Call Centre and Customer Service Posted 07.04.21 £8.85 - £9.12 per hour

    CALL HANDLER ROLES! EVENING, AFTERNOON AND WEEKENDS…

    Cordant People are currently recruiting for a number of inbound call handlers to work for a well established, prestigious client based in Edinburgh.

    This is a temporary assignment working full time hours between Monday to Sunday in particular evenings (must be able to work a minimum of 4 evenings) shifts and weekends.
    (Must be able to work a minimum of 25 hours).
    Successful candidates will be responsible for handling incoming calls from members of the public who have received a letter inviting them to carry out a test to establish if they have experienced COVID-19 symptoms. Successful candidates would then be responsible to follow a process to establish if the participants found the process useful or not.
    (Please note that this role is not giving medical/health advice of any sort).
    All applicants must have inbound call handling experience within a call centre environment.
    Please note that safety measures have been put in place to ensure that social distancing as per Government Guidelines is put in place.
    There is also the opportunity to be trained up on the market researcher work as well which is outbound calls which we encourage all to carry out.
    Interested? Please apply in the first instance. If you have any issues applying directly please email your CV and mark the subject header with ‘CALL HANDLER’.

    Successful applicants will be contacted within 5 working days. Unfortunately, due to the high levels of response we will not be able to respond to everybody.

    As an equal opportunities employer, Cordant People welcomes application from all sections of the community.

    CPEdinburgh

    Cordant Group is an equal opportunities employer

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