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Salford, Greater Manchester Call Centre and Customer Service Posted 14.12.18 Up to £17630 per annum + Additional Company Benefits Additional Company Benefits

Inbound Customer Advisor – Full Time

January Start Dates!!

Hours: Full time 40 hours per week between Monday and Sunday 8am – 10pm

Pay: £17,630 and an opportunity to earn upto £400 in bonus!

Location: Salford

As a Customer Service Advisor, you will be handling inbound calls from customers for a range of enquiries and providing exceptional customer service. All calls will be of a banking and financial natures, enquiries can range from lost or stolen debit cards, support with setting up accounts, direct debits or online banking to more complex cases of fraud.


* This is a telephone based sales role
* Working to daily KPI’s and monthly targets
* Part of an established team.

Benefits

  • Full training is provided and PAID for! Receiving personal development and ongoing support
  • Access to an online portal that can give you exclusive discounts for high street retailers/brands, travel,restaurants and much more!
  • Discount on phone packages for yourself, family and friends
  • Child care, eye care and cycle to work vouchers
  • Discounts for High Street brands

All candidates will need to pass a basic credit and background check if they are successful.

Skills required

  • Excellent customer service skills
  • Good organisational and time management skills
  • Ability to work to tight deadlines and under pressure
  • Good practical knowledge of Microsoft Excel & Outlook

Cordant Group is an equal opportunities employer

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