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Hartlepool, County Durham IT Posted 11.07.19 £25000 - £27000 per annum

My client is looking for an experienced IT Engineer to support the day to day support for users across multiple sites

Main Duties:

  • Daya to day support across multiple sites
  • Support of the core business system and it’s underpinning MS SQL architecture
  • Support and maintenance of SAGE 200 financial and SAGE CRM applications
  • Support of the warehouse users across hand-held scanners and tablet devices
  • Day to day support and maintenance of a window server active directory
  • System, Routers, Switches, Firewalls and Wire Infrastructure
  • Application of server and desktop patching and security updates
  • Production of business management reports from both the “Panintelligence” reporting platform and direct SQL queries
  • Development and updates of IT SOP (Standard Operational Procedures) or work instruction documentation to ensure repeatable processes
  • Development and update of Users Manuals

Skills you will need to be competent in the role

  • Excellent Logical troubleshooting skills
  • Experience supporting Windows desktop and server IT infrastructures
  • Administration of MS Active Directory
  • Ability to prioritise and manage busy workloads
  • Experience working with telephone systems, call centres, SIP, VOIP

If you think you have what it takes to succeed in the above role please send an up to date cv!

CP1

Cordant Group is an equal opportunities employer

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