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Blackburn, Lancashire Call Centre and Customer Service Posted 06.01.20 £20000 - £22000 per annum + plus bonus plus bonus

Italian Speaking Customer Service Advisor – Blackburn – £20-22k p/a plus BONUS

Are you fluent in Italian and English?

Are you looking for a competitive salary plus bonus?

If your answer is YES then this is the job for you.

I am currently looking for motivated and determined individuals to join a growing technology company based in Blackburn.

Working hours:

Flexible working between the hours of 7am-6pm Monday to Friday. Flexi time is required to meet business needs.

What will you be doing?

  • Identifying and troubleshooting issues accordingly using available resources
  • Aiming for a first time resolution with a professional, prompt, and friendly manner
  • Motivation to grow your own client accounts
  • Logging and updating customer information
  • Handling client escalations by telephone and email

What’s in it for you?

  • 20 days holiday plus bank holidays
  • Fun and relaxed working environment
  • Flexi time
  • Optional private BUPA healthcare
  • Pension scheme
  • Development

What we’re looking for

  • Fluency in both Italian and English
  • Initiative and self motivation
  • Problem solving skills
  • Excellent communication and negotiation skills
  • Previous experience in either Customer Service/Sales preferred but not necessary

Salary: £20-22k per annum plus monthly bonus

Hours: Full time Flexi hours Monday – Friday 7am – 6pm

Location: Blackburn BB1

If this sounds like the job for you or you would like to know more information click APPLY or alternative contact Samantha at Cordant People Manchester 0161 641 2720

Cordant Group is an equal opportunities employer

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