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Huddersfield, West Yorkshire IT Posted 16.05.19 Up to £25000 per annum + uncapped bonus uncapped bonus

MUST have experience within IT and technical knowledge.

Purpose of the role:

To achieve business sales through the management of relationships with existing clients as directed by line management and in accordance with the company strategy.

Responsibilities:

  • Set up and attend client appointments to upsell services; manage any client-related queries or requests as required.
  • Deliver verbal and/or written presentations of the services offered by Orchard.
  • Creation and management of own appointments plan to deliver business targets.
  • Provide all information required by customer services to obtain accurate and cost competitive service proposal prices.
  • Review and presentation of Orchard sales proposals with clients to gain approval consent.
  • Follow up by telephone to arrange further meetings with the client or to provide additional information to assist in their decision-making process as appropriate.
  • Obtain client approval of sale by signed contract.
  • Provision of complete and accurate service information on all contract documentation.
  • Completion of all contract documentation as required by customer services process.
  • Ensure that services sold meet client requirements.
  • Use of business CRM database for recording prospect and client contact.
  • Completion of sales process documentation
  • Completion of daily, weekly and monthly reports
  • Management of the flow of documentation between Orchard and the client in accordance with relevant Quality Assurance procedures
  • Professionally represent Orchard and its activities to external customers, suppliers,
  • regulators and other third parties
  • Maintain detailed knowledge of company services, industry standards, legislation and best practice
  • Contribute to continual improvement of Orchard
  • Participate in on-going training and development, regular performance reviews and monthly one to ones.
  • Carry out any other reasonable duties as required by the company
  • Adhere to the company and department standards, policies and procedures.
  • Adhere to the policies and procedures to attain and maintain the required competency level to perform the role and to promote a culture where customers are treated fairly, with openness and honesty.
  • Apply company values in all day to day activities.
  • Understand the health, safety, environmental & associated legal requirements that are relevant to our work and comply with these. Actively promote issues regarding health,
  • safety & the environment.

Skills required:

  • Excellent communication skills
  • IT experience is a MUST
  • Motivated
  • Driven

Hours of work:

Monday 8:15-17:00
Tuesday to Thursday 8:30-17:00
Friday 08:30-16:00

Cordant is an equal opportunities Employer

CPCC

Cordant Group is an equal opportunities employer

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