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Newcastle upon Tyne, Tyne and Wear Admin and Secretarial Posted 09.08.19 Up to £17000 per annum

My client is an expanding business that are looking for a Sales Administrator to join their growing team.

The Sales Admin is responsible for the delivery of service support to service the UK’s customer base. The Sales Admin deliver a pro-active service for all customer requirements – quotations, stock availability, order progression, query resolution, technical information.

Key responsibilities and accountabilities

  • Responsible for delivery of start-to-end service process for clients current UK customer base.
  • Managing own time to deliver our service levels and exceed customer expectations

Accountable for:

  • Receiving and managing inbound calls and emails.
  • Designated contact for allocated portfolio of customers.
  • Pro-actively identify new opportunities with current customers for the business development team to qualify.
  • Quoting customers with the intent of winning profitable business.
  • Sales quotation and order processing.
  • Pro-active engagement with current customers to ensure no loss of business to competitor.

Experience, knowledge, skills

  • Expert in the use and execution of ERP is a requirement for this role.
  • Competent in managing all aspects of customer service delivery.
  • A proven track record in a business that provides solutions within the manufacturing industry.
  • Strong relationship building skills with a high degree of responsiveness and integrity.
  • Must possess outstanding communication and presentation skills (verbal and written)

Cordant Group is an equal opportunities employer

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