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Bolton, Greater Manchester Admin and Secretarial Posted 07.11.19 £18000.00 - £22000.00 per annum

Role: Sales Administrator

Location: Bolton (BL3) Greater Manchester

Salary: £18,000 – £22,000

Hours: 8:30am-4:30pm (Mon-Fri)

Responsibilities

  • Process Sales Orders accurately by telephone and e-mail, in accordance with the Company’s processes.
  • Data handling, entry and export through the Company’s CRM System.
  • Liaise with operations and sales when handling enquiries
  • Enter all enquiries accurately with full customer requirements and details, pass information to relevant next step or appropriate contact.
  • Picking of orders, raising delivery notes and invoices
  • Raising export documentation for non-UK customers
  • Booking of transport
  • Accurately maintain customer price list and documentation
  • Support the Sales team by providing customer requested information i.e. quotations sales literature, technical specifications, or any appropriate certification details needed.
  • Complete Customer questionnaires and pass to next level for approval
  • Preparation and despatch of samples
  • Deal with and where possible resolve Customer Service issues, resolve or escalate problems to the correct level or appropriate contact.
  • Receive and welcome visitors to site
  • Answer the main reception and barrier access lines
  • Cover Peers during Holiday or Sickness – As required
  • Resolve invoice queries and support the Accounts team
  • Petty Cash Register
  • Preparation of lunches, meeting room bookings
  • General office duties – as required
  • Support Customer Service Manager – as required

Please note: Cordant People are an equal opportunities employer

Cordant Group is an equal opportunities employer

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