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Liverpool, Merseyside Admin and Secretarial Posted 08.01.20 £18000.00 - £19000.00 per annum + Parking & 30 Days holiday! Parking & 30 Days holiday!

My client, a well established family run business is looking for a Sales Administrator to join the team based in Liverpool.

Role Requirements:

  • Taking customer orders over phone and fax
  • Answering telephone queries in regards to products, deliveries, discrepancies
  • Entering orders to customised computer system
  • Filing
  • Calling customers in regards to delivery to their area and soliciting orders
  • Printing delivery notes for drivers from picked orders as required
  • Invoice calling/cash customers and take payment
  • Credit card transactions
  • General liaison with the warehouse
  • Updating customer files on the computer
  • Informing Production Manager of total van weight for the delivery run
  • Producing quotations on request
  • Contacting customers who have received catalogues to see if they wish to place an order
  • Contacting customers who have not ordered for a while to decide if a visit is required
  • Answering switchboard calls and directing them to the appropriate place
  • Franking and posting parcels & letters

Essential Characteristics:

  • Enthusiastic & confident on the phone
  • Show attention to detail in paperwork
  • Good team worker
  • Takes pride in own work, completing tasks quickly & accurately
  • Experience in sales order processing is essential

Cordant Group is an equal opportunities employer

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