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Stockton-on-Tees, County Durham Sales Posted 15.07.20 £17550 - £18000 per annum

My client is looking for Telesales/Account Managers based in Stockton the role will be permanent, the main purpose of the role is to play a key part in supporting the business.

The appointed person will be part of a team and be responsible for ensuring that they use effective methods so the company runs to its maximum productivity.

Main Duties:

  • To play a key role in the telesales team to drive sales;
  • Manage Relationship between Company and Customer to ensure that a smooth transaction occurs;
  • Support your team/colleagues;
  • Adhere to targets;
  • Support in existing balance queries;
  • Take orders by phone;
  • Translate the needs of our customers into working procedures and sales opportunities;
  • Process orders;
  • Invoice the customer;
  • Serve the customer face to face;
  • Cash handling;
  • Documentation handling;
  • Meet and exceed sales Targets;
  • Continually maximize profit through effective account management;
  • Increase your portfolio to ensure a continuous supply of new leads;
  • Provide a high level of customer support and satisfaction;
  • Providing the customer with the promotional offers and information;
  • Liaise with all other depts. As and when needed;
  • Maintain knowledge of Customer trends and make recommendations to team leader and put measures in for improvement and act as a point of contact for all Customer Services;
  • Maintain & update customer data in Sage;
  • Monitor and check customer accounts status (on stop) before placing orders;
  • Carry out reasonable requests as required;
  • Retain information & Confidentiality;
  • Health & Safety compliance;

Candidates must be able to demonstrate one year’s experience ideally within the food/hospitality industry.

CP1

Only shortlisted candidates will be contacted, salary £17,550 – £18,000

Cordant Group is an equal opportunities employer

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