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Knowsley, Merseyside Manufacturing and Production Posted 08.01.20 Up to £19000 per annum

Our client, one of the UKs largest and fastest growing manufacturers is looking for a Transport Administrator to join the team.

Responsibilities

* Answering incoming calls and resolving queries

* Logging all transport issues onto System

* Keeping customers up to date on late running’s and potential delivery failures

* Booking deliveries and providing alternative solutions to customers

* Resolving internal queries and supporting internal departments requests

* Building and maintaining strong working relationships with both customers and clients

* Provision of an excellent standard of customer care

* Monitor and achieve KPI’s

* Photocopying, printing, organising and storing documents and computer based duties

* Ensure all paperwork is returned for all customer deliveries dispatched from site, and chase outstanding POD’s

Experience/skills Required

* Demonstrable experience in previous administration role (not essential as full training provided)

* Transport office experience (desirable)

* GCSE English and Maths (grades A-C) or equivalent

* Excellent computer literacy, Microsoft Office, Word & Excel

* Ability to multi-task, set priorities, workload and meet set deadlines/KPI’s in a fast-paced and high pressure environment

* Excellent administration, prioritisation and organisational skills

* Excellent customer care skills with the ability to build good working relationships

Cordant Group is an equal opportunities employer

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